The State of Healthcare Performance Improvement

The report findings are based on 169 responses to a survey fielded by Kaufman Hall/Axiom and HFMA in August and early September 2019. Survey responses were supplemented by interviews with selected respondents, focusing on those who indicated their organization had achieved “most” of their cost transformation goals and were targeting significant cost reductions in the coming years.

Respondents represented a wide range of organizations, from single hospitals (28 percent) to health systems with 10 or more hospitals (20 percent). Most respondents were executive officers, vice presidents, or directors (Figure 18). More than 70 percent of respondents were in finance or executive leadership.