How UMass Memorial Health Care Improved Operational Efficiencies within its Telestroke Network

UMass Memorial Health Care is the only designated Level I Trauma Center in Central Massachusetts. Ten years ago, the health system built a telestroke network to improve community hospital access to its neurologists for stroke care. This legacy telestroke program was built using 14 different communication systems, making it increasingly burdensome and impossible to expand. The telestroke workflow also required 21 steps, from start to finish, to complete a consult.