Healthcare Payment Predictions – What You Need To Know
Today’s healthcare consumers want to pay their medical bills anywhere, anytime. They’re looking for estimates, payment plan options and payment mechanisms to be at their fingertips across multiple channels. They can pay for almost anything they desire from their laptops and mobile devices, so why should healthcare be any different?
To put it bluntly, healthcare providers are behind the curve. Those that can catch up to broader consumer trends and replicate an easy, flexible, and convenient payment experience will earn the competitive edge. A better patient payment experience means increased loyalty, earlier collections, and more efficient workflows for both front and back office systems.