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NICE recently announced that Whakarongorau Aotearoa - New Zealand Telehealth Services has implemented its CXone cloud-native platform to modernize contact center operations as…
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Why “care coordination” and why now? Care coordination has been proposed as a solution to many of the seemingly intractable problems of American health care: high costs, uneven…
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Most older Americans now face chronic illness and disability in the final years of life. These final years can prove painful and difficult for sick and disabled elderly people,…
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The generation gap is nothing new to social and political culture, and neither is the lack of understanding from the previous to the oncoming generations. What is unique in…
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The challenges of health care and hospital management are constant and inevitable. The emergency department is no different. The challenges, whether they are recruitment,…
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On March 08, 2023, WebMD Health Corp., a subsidiary of Internet Brands and a provider of information services for healthcare professionals and consumers, announced that it had…
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The Centers for Disease Control and Prevention (CDC) recommends vaccinations from birth through adulthood to provide a lifetime of immunity.1 But while childhood vaccination rates…
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The threat posed by pandemics grows alongside increased globalization and technological innovation. Distant cultures can now be connected in a day’s time, and international trade…
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Cardinal Health recently announced a partnership with Signify Health to provide clinical and medication management services in-home through its OutcomesTM business. This…
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Quantifying the direct and indirect value that a business unit delivers to its parent health system has traditionally been difficult. In this case study, we discuss the impact of…
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