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The American healthcare landscape is shifting: individual health plans now make up 40% of the health insurance market—a major increase from the 10% they represented before the…
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This whitepaper details three steps health IT organizations can take to shift their resources into working more strategically with a variety of clinical and business stakeholders…
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Fifty-one percent of national survey respondents say they’ve had a contact center strategy in place for 3–5 years, and 48 percent call their strategy an enterprise transformation…
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At Cigna, we strive to help our customers get healthy and stay healthy. One vital way we achieve this goal is by identifying customer health and wealth opportunities and engaging…
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The US healthcare system is in the midst of dramatic change — new technologies, new medications, and new techniques are revolutionizing how and where healthcare is delivered. At…
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Over the past few years, rapid change has taken place in the health care industry, including new requirements for employers and individuals. As employers seek to control costs…
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NHS Improving Quality is the national improvement body for the NHS in England. We undertake work at a country-wide level to support actions at local and network level for large…
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Many healthcare delivery systems continue to operate with a fee-for-service mindset. Practices simply treat patients when they come into the office, providing uncoordinated,…
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Blockchain promises to upend the healthcare industry by streamlining operations, integrating patient medical records and creating new business models. Healthcare organizations…
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The volume of patient protected health information that nurses, doctors, and clinical staff have to manage on a daily basis has skyrocketed as e-health initiatives have blossomed…
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