Topcon Healthcare Launches Customer Care Portal

Topcon Healthcare, a leading provider of medical devices and software solutions for the global eye care community, announced that it has launched a comprehensive Customer Care Portal.

The Customer Care Portal is available to Topcon customers in the U.S., Canada, and Latin America, and can be accessed by visiting support.topconhealthcare.com and registering for a free account.

The portal provides instant access to Topcon support, all in one, secure location. Customers can submit and follow up service requests, download product manuals and user guides, opt in/out of alert notifications, access product maintenance and utilization guidance, contact their salesperson, check order status, and have full visibility to the service history of installed products. A convenient dashboard alerts customers to pending orders and open service cases.