League Partners with HealthSparq to Improve Health Plan Member Experiences
On February 8, 2023, League, the industry leader in healthcare consumer experience (CX) platform technology, announced a new partnership with HealthSparq, a Kyruus company that provides innovative transparency and guidance solutions for health plans. The exclusive collaboration will transform member experiences by combining League’s award-winning digital infrastructure with HealthSparq’s individualized, compliant healthcare cost and quality data.
HealthSparq’s comprehensive SaaS platform offers personalized data to nearly 100 million health plan members, allowing them to compare provider quality and cost, comprehend conditions and recovery, receive rewards for high-value care decisions, and schedule care. The new partnership will enable health plans to direct members to preferred providers via League’s healthcare CX platform, thereby providing members with the personalized healthcare experience they seek from their health plan.
The partnership will produce a unified platform that integrates all aspects of a member’s journey into a single experience. As healthcare transforms from fragmented point solutions to a more consumer-centric ecosystem, digital platforms will enable improved efficiencies across the healthcare continuum by connecting various aspects of care.