Whitepapers

The development of this report is the result of a collaboration of many people. The Healthcare Workforce Development Subcommittee wishes to thank all of the individuals, agencies…
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Surgical documentation practices are continuously evolving. In the last several years, surgeons have transitioned from heavy reliance on transcription technologies to EHR…
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Delivering exceptional member engagement experiences isn’t easy. Members expect seamless, convenient access to support and services in whatever channel they prefer. 
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Why “care coordination” and why now? Care coordination has been proposed as a solution to many of the seemingly intractable problems of American health care: high costs, uneven…
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The generation gap is nothing new to social and political culture, and neither is the lack of understanding from the previous to the oncoming generations. What is unique in…
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The challenges of health care and hospital management are constant and inevitable. The emergency department is no different. The challenges, whether they are recruitment,…
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The Centers for Disease Control and Prevention (CDC) recommends vaccinations from birth through adulthood to provide a lifetime of immunity.1 But while childhood vaccination rates…
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The threat posed by pandemics grows alongside increased globalization and technological innovation. Distant cultures can now be connected in a day’s time, and international trade…
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The continued shift from volume to value, the constantly changing regulatory requirements, and emerging healthcare consumerism make it necessary for healthcare organizations to…
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Improving patient experience is key to attracting and retaining patients. When patients are satisfied with the level of care provided by a healthcare organization, they begin to…
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