NextGen Healthcare and Luma Health Announce Strategic Alliance to Offer AI-Enhanced Solutions for Patient Engagement

Luma Health, the creator of the market-dominating Patient Success PlatformTM, and NextGen Healthcare Inc., a leading provider of cutting-edge, cloud-based healthcare technology solutions, have announced an expanded alliance to provide ambulatory organizations nationwide with artificial intelligence (AI)-enhanced solutions for patient communications, starting with intake and self-scheduling.

With the help of NextGen® Patient Engage and NextGen® Self-Scheduling powered by Luma, patients will be able to easily communicate with their healthcare professionals via their mobile devices in more than 20 different languages. These solutions allow patients to confirm or cancel appointments, communicate with staff, supply pertinent documents, and finish pre-visit intake forms from the comfort of their homes without login into a portal because they are seamlessly integrated into NextGen Enterprise electronic health records (EHR).