Emergency Department Culture Change Improves Care Quality, Efficiency, and Provider Retention

The challenges of health care and hospital management are constant and inevitable. The emergency department is no different. The challenges, whether they are recruitment, leadership, patient satisfaction scores, or community perception, will vary from facility to facility and may even vary from month to month within each facility. Despite the range of issues emergency departments encounter, there are measures you can take to prepare your emergency department team to overcome them. The best place to start is to ensure your team has a strong culture. A stable emergency department culture with strong leadership and clearly defined goals is well prepared for the inevitable ebbs and flows.